Your potential VoIP provider should be able to:
- Talk realistically about the requirements for your business.
- Provide suitable QoS and reliability of the product that they install.
- Provide you with comparative costs for VoIP products or standard telephony products.
- Operate a range of products from reliable suppliers who have a track record in the market.
- Provide quality installation of equipment and subsequent maintenance.
- Provide your staff with any necessary training to use the system.
A provider who recommends that you change all your equipment needs to provide you with an indication of how long it would take for the benefits of VoIP to become evident, taking all things into account (cost to buy, installation, maintenance, training, etc).
